Frequently
asked questions
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How can I become a wholesale customer?
Please complete our online Flavours Group Credit Application form which can be found on the wholesale section. Once approved, you will be set up on our easy to use online ordering system. For more information please contact our team at info@flavoursgroup.com.au
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I am having trouble logging into my Wholesale account?
If you are having issues due to forgetting or misplacing your password, simply type in your username and click 'Forgot Password'. For all further issues accessing please contact sales@flavoursgroup.com.au or (02) 4421 2478 during office hours
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What are the delivery days and locations for wholesale customers?
MONDAY 1: Braidwood, Bungendore, Queanbeyan and Southern ACT
MONDAY 2: Northern Illawarra
TUESDAY 1: Northern Sydney
TUESDAY 2: Kangaroo Valley, Southern Highlands and Macarthur
WEDNESDAY 1: Northern and Eastern Sydney
WEDNESDAY 2: Central and Southern Sydney
THURSDAY 1: Goulburn, Yass and Northern ACT
THURSDAY 2: Jervis Bay to Batemans Bay
THURSDAY 3: Nowra & Berry
FRIDAY 1: Moruya to Bermagui
FRIDAY 2: Berry, Kiama and Southern Wollongong
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How to I review and obtain a copy of your wholesale product list?
Please contact our team at sales@flavoursgroup.com.au
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I have a beautiful product I would like Flavours to know about
We love increasing our quality product range and would love to hear from you. Please refer to our Become a Supplier section
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How often do you deliver for online orders?
We deliver 5 days a week, Monday - Friday. For further delivery information please refer to our Terms & Conditions
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What are your delivery fees?
Flat Rate = $15 delivery fee
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What are the delivery locations for home delivery / retail customers?
We currently deliver both dry and chilled goods to Illawara, Southern Highlands and Shoalhaven areas. For our complete delivery and postcode schedule please refer to our Terms & Conditions
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Can I collect my order from the Berry store?
Currently no, but we are looking to add this option to collect from our warehouse very soon!
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Can I collect my order from the Warehouse?
This is currently available for our wholesale customers only but we are looking to add this option for all customers very soon!
"Flavours is my “go-to” when entertaining and for my pantry staples. They have a great range of local produce as well as a specialised range of imported ingredients. John and Linley and their team are so passionate about food and have a great knowledge of their products. I love that they always offer something new and delicious to try. We’re so lucky to have this foodie gem in Berry!"
Paulina - The Berry Tea Shop
"We absolutely adore John and Linley, their passion for fine produce and supporting local is inspiring. We particularly love the broad range of high-quality items as well as the personalised and caring service."
Barranca, Kangaroo Valley
"Our guests rave about the goodies that Flavours provide for our collection of luxury holiday homes. Aside from high quality products, Flavours really shine when it comes to customer care, always going above and beyond."
Bede & Rob - Supercalla Private Properties
"Flavours have such an amazing range, I love that every time I shop with them I discover something new to try, whether it is something for a special occasion or something that makes for a quick, simple but delicious weekday meal."
Samantha - Local Resident, Berry NSW
“Missing our friends in Sydney, Flavours was able to put together a ‘taste of the Shoalhaven’ complete with wine, cheese and goodies to meet our budget. The best thing about it was they took care of everything, from postage, cool packaging, and even a little note from us. It made life so easy and was all delivered within a week of ordering. We looked at a lot of other hamper options, but none like Flavours compiled a whole heap of goods together that we otherwise would have had to run around to multiple shops for. My only regret is not ordering one for myself too!.”
Kristy - Local Resident, Jervis Bay
Products our customers love just as much as we do
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